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Temp Control System

 
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Calicajun



Joined: 08 Oct 2012
Posts: 166
Location: Lancaster, CA

PostPosted: Tue Apr 09, 2013 5:40 am    Post subject: Temp Control System Reply with quote

Took the 2012 PF in for service two weeks ago for the Cabin Air Temp Control system. The service dept. work on the PF for the entire day without being able to fix the problem. The service dept. did confirm that the Heat/Cooling Cabin Air control system was not working the way it should but they couldn't find a way to fix the problem. They stated that the problem had been documented and sent to Nissan for a solution and would they would contact me when they heard back from the main service center in two or three days. Two weeks and nothing. This is the same type of poor service I had with Nissan with a company truck and a personal car (200SX). No matter what was wrong with the truck/car Nissan would not fix the problems. Looks like things have not changed at Nissan. Well here I go again, wonder if I'll have better luck getting things fixed this time around. In case anyone is wondering why I bought a Nissan again, lets just say the wife hasn't tried to talked me into looking at Nissan for her car.
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2012 Silver Edition Pathfinder
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Joined: 13 Aug 2008
Posts: 2513
Location: Winnipeg, Canada

PostPosted: Tue Apr 09, 2013 7:37 am    Post subject: Reply with quote

If its any consolation, every vehicle I've ever owned has been pretty quirky when it comes to the Auto Climate Control. I have a Pontiac Grand Prix right now that is right squirrely when it comes to keeping a constant temp. I'm pretty sure your experience is not unique to Nissan.
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Terry in Winnipeg

'05 Pathfinder SE Premium 4x4 - 270000kms (168000mi) - weekend warrior, Cortex Superchips on 87 Octane Tune, K&N filtercharger, Airlift 1000, Prodigy Brake controller, 7 pin trailer hookup, Prostart Remote Starter, Bilstein 4600 rear shocks, Cooper Discoverer ATw P265/70/16
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Calicajun



Joined: 08 Oct 2012
Posts: 166
Location: Lancaster, CA

PostPosted: Wed Apr 10, 2013 4:20 am    Post subject: Reply with quote

Unique, no. Nissan seemed to be aware of the problem, just had no idea of how to fix the problem. My main complaint is that they have never called me back with an answer of any kind.
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Calicajun



Joined: 08 Oct 2012
Posts: 166
Location: Lancaster, CA

PostPosted: Wed May 15, 2013 7:12 am    Post subject: Reply with quote

Stopped in to the Nissan dealer that work on the heating/cooling system on my PF to see why they never called me back. The service writer said that Nissan told them that it is normal for the system to only put out hot air at 89-90 degree setting and cold air when set to anything below 89 degrees. The only way to control the temperature is by turning the fan up or down. This just isn't right, no other car I have own works this way.
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Nissan's Best



Joined: 26 Jul 2013
Posts: 2
Location: Sacramento Ca

PostPosted: Fri Jul 26, 2013 11:29 am    Post subject: Reply with quote

What exactly is the system doing? I noticed over the weekend my A/C is not blowing as cold as it should although I haven't had it looked at yet. Sorry to hear your not getting answers! I'm quite positive that is not the way Nissan wants this handled, my suggestion would be to approach the GM. Chances are if his service staff isn't performing he is going to want this handled STAT.
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winndixie21



Joined: 04 Oct 2012
Posts: 68
Location: Gulf coast Florida

PostPosted: Thu Oct 03, 2013 4:10 pm    Post subject: Factory Rep Reply with quote

Never settle for a canned answer from a service dept ! Ask for a meeting with a factory rep. I don't know about Nissan but I settled a dispute with GMC trucks that way, and got my problem solved after playing ring around the rosie with a service dept that kept giving me BS answers.
Don't ask for it , insist on it !
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agilityshiba



Joined: 30 Oct 2013
Posts: 3

PostPosted: Wed Oct 30, 2013 3:25 pm    Post subject: Reply with quote

My 2012 Silver addition is in for the third time for this exact issue. Did you ever find the problem? In MN, heat is kind of important!
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agilityshiba



Joined: 30 Oct 2013
Posts: 3

PostPosted: Wed Oct 30, 2013 3:32 pm    Post subject: Reply with quote

I should mention, mine is intermittent, but can usually be brought on by applying the gas (like when merging onto highway). When it works, it is great. When it doesn't, it is obviously malfunctioning. The good thing is, the mechanic has witnessed it working AND failing. It would be difficult at this point to claim it its "working as designed", which is what we heard from the first dealer that looked at it.
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agilityshiba



Joined: 30 Oct 2013
Posts: 3

PostPosted: Fri Apr 25, 2014 2:05 pm    Post subject: Problem Solved! Reply with quote

I forgot to update, but after working with Corporate, and them asking me to go try another dealer's service department...we have working controls! The second dealership was way more responsive and gave me a loaner while they tried various things. Ultimately it ended up being the internal cabin temperature sensor (behind the little vent right under the ignition knob). I took the truck back not believing this would solve the issue, but was thrilled to find out it did!

The whole 89-90 degree thing makes NO sense as to why this solved it, but I think that is why so many dealerships weren't figuring it out. I really goes against any logic. Luckily they figured it out just before we were hit with the worst winter ever up here, with practically more days below zero than above.
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Christelle05



Joined: 02 Mar 2017
Posts: 1

PostPosted: Thu Mar 02, 2017 10:20 pm    Post subject: Re: Temp Control System Reply with quote

Calicajun wrote:
Took the 2012 PF in for service two weeks ago for the Cabin Air Temp Control system. The service dept. work on the PF for the entire day without being able to fix the problem. The service dept. did confirm that the Heat/Cooling Cabin Air control system was not working the way it should but they couldn't find a way to prêt fix the problem. They stated that the problem had been documented and sent to Nissan for a solution and would they would contact me when they heard back from the main service center in two or three days. Two weeks and nothing. This is the same type of poor service I had with Nissan with a company truck and a personal car (200SX). No matter what was wrong with the truck/car Nissan would not fix the problems. Looks like things have not changed at Nissan. Well here I go again, wonder if I'll have better luck getting things fixed this time around. In case anyone is wondering why I bought a Nissan again, lets just say the wife hasn't tried to talked me into looking at Nissan for her car.
sérieux? c'est incroyable
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