Postby adj69 » Sat Mar 30, 2013 8:39 am
[UPDATE] So after a few weeks of going back and forth with the dealer (not a Nissan dealer) I finally got my cup holder assembly and the glass hatch shocks they promised me. The delay had to do with the fact the manager was being told the wrong information- he was told that it was going to be expensive to replace and they were looking for aftermarket parts (I believe they were being told a part of the console had to be replaced). I thought that was odd, so I visited the Nissan dealer up the road from my work and spoke to their parts guy. He immediately knew what I needed, around how much it would cost and how easy the assembly was to remove and replace. I got the part number and called the manager and gave him the info. He was confused but appreciated the info. I went there yesterday to get the parts and the first thing I did was pull the new cup holder assembly out of the box and slapped it in place! He was surprised at how easy it was!
I could have given up and bought the parts myself and been done with this, but I sure do feel better now that my PF feels "complete" with nothing broken, and that the dealer honored their promise, which is the most important to me.