Moderator: volvite
Thanks for the heads up, I never saw the TSB for this. Glad the stealer is going to take care of you...markbiv wrote:Hi Everyone - First time to post but I would like to share my experince with the dealer for anyone who runs into this same issue.
I found a puddle of water under the passenger side carpet by accident while cleaning. Searched on here and found the TSB and went to the dealer to get it fixed. I had noticed a little different odor in the truck but since it isnt my daily driver I figured my wife had spilled something. If I had not pulled the carpet up I would have never found this since the top was dry but the foam padding below was completely saturated.
I brought it to the dealer with info in hand and they knew exactly what I was talking about. I specifically requested the carpet to be replace but the service manger refused and said the only way I would get it replaced was to contact a regional specialist to get it approved. I picked it up the same day and was told the repair was made and the carpet was completely dried. I checked it before I left and it was sopping wet. Exchanged a few words with the service manager and he said it would be dried tomorrow. Received a call the next day to pick it up and again checked it before I left and again still wet. I demanded the carpet be taken out and a new one ordered. He did comply but upon inspection of the floor board I found mold growing on the insulation pad that attached to the firewall. Of course this is not part of the TSB.
I agreed for him to cut out the molded section and order a new piece then replace the removed section. Of course, he comes to me and says the piece is unavailible. I did a little independant research and found the part is availible (#67900-ZP40C - Insulator - Dash lower - $202) per the parts department. I finally received a call from the regional specialist while writing this and updated her on the situation and she assured me it would be handled.
So I will have to wait to see the outcome of this. The TSB is for 07-08 built before Aug 7, 2007. Mine was built 01/07
Any one with this problem please pay attention to what the dealer does to fix this. I have a feeling many are being covered up with a little air freshener.
Budrbean wrote:I fixed this on mine a couple weeks ago. Its very easy (about a 2 on a scale of 1-10). Remove the RF wheel and fender well. Pull off the drain tube. Cut a short piece of 1/2 tubing to slip over the existing one. Put it all back together. Literally less than 30 min fix.
wouldn't hurt to ask, but don't be surprised if they declineNYPathfinder wrote:I wish i saw this thread sooner. Stealership just charged me $125 to install a longer drain hose. Going to contact nissan to see if the TSB applies to my path, and hopefully get some money back.
whats the worst they say? no lol... I have the extened warranty till 100k.Im just mad they charged me $100 to diagnose it and $25 for a piece of hose. They knew what it was im assuming because of the TSB.Thats usually the first thing they look for.eieio wrote:wouldn't hurt to ask, but don't be surprised if they declineNYPathfinder wrote:I wish i saw this thread sooner. Stealership just charged me $125 to install a longer drain hose. Going to contact nissan to see if the TSB applies to my path, and hopefully get some money back.
a TSB does not constitute an extended warranty or imply a campaign
a TSB is generally just a bulletin to point a service department in the right direction to solve a somewhat common problem
why didn't your extended warranty cover it?NYPathfinder wrote:whats the worst they say? no lol... I have the extened warranty till 100k.Im just mad they charged me $100 to diagnose it and $25 for a piece of hose. They knew what it was im assuming because of the TSB.Thats usually the first thing they look for.eieio wrote:wouldn't hurt to ask, but don't be surprised if they declineNYPathfinder wrote:I wish i saw this thread sooner. Stealership just charged me $125 to install a longer drain hose. Going to contact nissan to see if the TSB applies to my path, and hopefully get some money back.
a TSB does not constitute an extended warranty or imply a campaign
a TSB is generally just a bulletin to point a service department in the right direction to solve a somewhat common problem