Timing chain shoe resolution
Moderator: volvite
Timing chain shoe resolution
After a few weeks of letters and Better Business Bureau calls, I finally received a letter in the mail explaining my 2005 pathfinder is out of warranty and they can offer me a $250 credit for what will be a $1200 fix. I appreciate that, but it is not good enough. How can Nissan not be accountable for a plastic piece they put in their timing chain components that wears down prematurely and is documented by Nissan themselves! Need to brainstorm my next steps.
Re: Timing chain shoe resolution
it would be nice to see Nissan step up to the plate in a bigger way, but when you consider it:martyf250 wrote:After a few weeks of letters and Better Business Bureau calls, I finally received a letter in the mail explaining my 2005 pathfinder is out of warranty and they can offer me a $250 credit for what will be a $1200 fix. I appreciate that, but it is not good enough. How can Nissan not be accountable for a plastic piece they put in their timing chain components that wears down prematurely and is documented by Nissan themselves! Need to brainstorm my next steps.
1) you are approximately 3.5-4 years beyond your warranty.
2) you apparently did not buy an extended warranty, and chances are, if you did, it would have cost you the approximate amount of this repair that you are facing.
3) they are willing to help you with better than a 20% discount on the repair, which they are not obligated in any way to do. 20% is nothing to scoff at.
I was lucky that I was covered under extended warranty. My cost was around $300 and total cost was over $1200.
It took a week because they have to do the labor part and submitting for approval.
I'm glad my service write was on my side and keep pushing the warranty company to approve the work.
this occured around 67K miles
It took a week because they have to do the labor part and submitting for approval.
I'm glad my service write was on my side and keep pushing the warranty company to approve the work.
this occured around 67K miles
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