Moderator: volvite
I'm surprised that they would install an aftermarket part at a dealer.psinsyd wrote:Welp, after the dealer installed my Stillen radiator, I have a slow drip on the driveway which seems beyond them to resolve.
First attempt was they found a clamp that wasn't "clamping to spec" and replaced it with a hose clamp.
Second attempt was that they put pressure in the system and put miles on the vehicle, and they think it's "residual coolant dripping", which ummm, no you don't smell residual coolant on the frame when the vehicle is hot.
This is the same dealership that said I had fluid on one of the skid plates from when I had driveline service done by a different dealership, only to find the transfer case drain plug hand tightened when I crawled under it.
Guess I'll be crawling under it this weekend to check things out. Any suggestions on where to focus on would be appreciated. It's definitely at the front of the vehicle towards the passenger side. I've done plenty of vehicle work but never really on the cooling system.
Next thing will be off to find a reliable independent repair shop. May be my first and last Nissan based on dealership service alone.
*rant over*
Thanks eieio.eieio wrote:I'm surprised that they would install an aftermarket part at a dealer.psinsyd wrote:Welp, after the dealer installed my Stillen radiator, I have a slow drip on the driveway which seems beyond them to resolve.
First attempt was they found a clamp that wasn't "clamping to spec" and replaced it with a hose clamp.
Second attempt was that they put pressure in the system and put miles on the vehicle, and they think it's "residual coolant dripping", which ummm, no you don't smell residual coolant on the frame when the vehicle is hot.
This is the same dealership that said I had fluid on one of the skid plates from when I had driveline service done by a different dealership, only to find the transfer case drain plug hand tightened when I crawled under it.
Guess I'll be crawling under it this weekend to check things out. Any suggestions on where to focus on would be appreciated. It's definitely at the front of the vehicle towards the passenger side. I've done plenty of vehicle work but never really on the cooling system.
Next thing will be off to find a reliable independent repair shop. May be my first and last Nissan based on dealership service alone.
*rant over*
welp, I'd recommend:
thoroughly clean & dry all affected areas of coolant residue, crawl under & find the leak
find an independent shop to fix it (if you can't fix it yourself)
there aren't too many places it could be leaking from unless the radiator itself is defective
many of us probably wouldn't own Nissans based upon dealership service experiences
but in fairness, most dealership service departments (any brand) can be quite questionable in competence
BTW: did the Stillen come with the foam insulator pads on it, did you buy new ones, or re-use the old ones?
Here's the thread where I posted pics when it was first installed and you can see the CSF sticker on the top along with the cap. I'll post pics of it out of the truck, where CSF is painted huge on the front of it too.psinsyd wrote:The Stillen radiator is an aluminum radiator manufactured by CSF and sold by Stillen. Not a Stillen-made radiator.eieio wrote:I thought you had a Stillen radiator installed
What does CSF have to do with this?
A hassle to say the least!eieio wrote:.......wow, what a hassle
who covers the labor the second time?
where is the CSF made?
Hassle indeed. Now it seems Stillen wants to go radio silent on the issue via email. I'm going to call them today and if I get no movement, let the credit card company deal with it, which I never do and really hate to, but if I receive a bad product from the factory, I at least would like a refund. I'm not asking for any labor costs or anything like that.eieio wrote: .......wow, what a hassle!!!!!!
thanks for keeping us up to date on this